Last Updated: 06/11/2024

At Infoxide Technology Private Limited (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring a safe online experience when you purchase our digital products, including eBooks, software, and other downloadable content (“Products”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://shop.infoxide.com/ (“Website”) and make a purchase.

Please read this Privacy Policy carefully. By accessing or using our Website, you agree to the collection and use of your personal data in accordance with this Privacy Policy.

1. Information We Collect

We collect information from you when you visit our Website, make a purchase, or use our Products. This may include:

a) Personal Information

When you create an account or make a purchase, we may collect the following personal details:

• Name
• Email address
• Mailing address (if required for billing or invoicing)
• Phone number (optional)
• Payment information (credit/debit card details, PayPal, etc.)
• Account login details (username, password)

b) Non-Personal Information

We may also collect non-personal information automatically when you visit our Website, including:

• IP address
• Browser type and version
• Device information
• Referring website
• Pages you visit on our Website
• Cookies and tracking technologies (see below)

c) Payment Information

For processing payments, we may collect payment information, such as credit card numbers or PayPal account details, but this information is processed directly through our secure third-party payment processors and is not stored on our servers.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process transactions: We use your payment and billing information to process orders and deliver the digital products you purchase.
• To improve our services: We may use your information to enhance your experience, improve our Website, and customize the Products we offer.
• To communicate with you: We may send you order confirmations, updates on your purchases, newsletters, promotions, and other important information. You can opt-out of marketing communications at any time.
• To provide customer support: We may use your information to respond to customer service inquiries, troubleshoot issues, or provide technical support for our Products.
• To prevent fraud: We may use your information to detect and prevent fraudulent activities.
• To comply with legal obligations: We may process your data to comply with applicable laws, regulations, or legal requests.

3. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to enhance your experience and gather information about how you interact with our Website. Cookies are small files that are stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our Website.

We may use cookies for the following purposes:

• To remember your preferences or settings.
• To analyze website traffic and usage patterns.
• To personalize your user experience.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

• Service Providers: We may share your personal information with trusted third-party service providers (e.g., payment processors, email marketing platforms, website hosting services) who assist us in running our business and providing services to you. These third parties are contractually obligated to protect your data and use it only for the purposes for which it was shared.
• Legal Compliance: We may disclose your personal information if required to do so by law, court order, or governmental regulation. This includes responding to lawful requests by public authorities, including to meet national security or law enforcement requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new entity. We will notify you of such changes via email or through a prominent notice on our Website.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, legal, or accounting obligations). After this period, we will securely delete or anonymize your personal data.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete personal data we hold.
• Deletion: You may request that we delete your personal data, subject to any legal obligations we may have.
• Objection: You can object to our processing of your personal data, particularly if we are processing it for direct marketing purposes.
• Restriction: You may request the restriction of processing in certain circumstances.
• Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [your email address]. We may require additional information to verify your identity before processing your request.

7. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

8. Children’s Privacy

Our Website and Products are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Last Updated” date. By continuing to use our Website after the changes have been made, you agree to be bound by the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us:

• Email: support@infoxide.com
• Phone: +91 7908893305